Frequently Asked Questions
Yes, all earrings and rings come with 100% real certified diamonds. You may also contact us before ordering if you would like to confirm certification for a specific piece.
Yes, we provide free standard shipping on all orders over $100. For orders under $100, a small shipping fee applies, which will be shown at checkout.
If you're not completely satisfied with your purchase, you can return it within 14 for a full refund. Please ensure the item is in its original packaging.
Most of our pieces feature premium lab-grown diamonds, offering the same brilliance, durability, and chemical composition as mined diamonds. If a listing includes natural diamonds, it will be clearly stated in the product description.
Production and handling times vary by item, but most orders are prepared within the timeframe shown on the product page. Once shipped, you will receive tracking information so you can follow your order.
Yes. Our jewelry is made with genuine precious metals, including 14K gold, 18K gold, and platinum, depending on the product and selected option. We do not sell gold-plated or costume jewelry unless clearly stated.
Yes. Our jewelry is packaged in elegant gift-ready packaging, making it suitable for engagements, anniversaries, birthdays, holidays, or any special occasion.
Yes. Many of our pieces are available in white gold, yellow gold, rose gold, and sometimes platinum. Available metal options can be selected directly on the product page. For anything not shown, contact us and we will be able to customize it.
Yes. We offer customization on many items, including diamond size, metal type, setting style, ring size, and other design details. Please contact us before ordering so we can confirm availability, pricing, and production time.
Many of our jewelry pieces are made to order so they can be created according to your selected specifications. This allows us to offer more sizes, styles, and metal options while maintaining high quality standards.
Yes. Orders are shipped securely and fully insured, helping protect your purchase while it is in transit.
In many cases, yes. If you would like additional photos, videos, or details about a specific item, please contact us before placing your order and we will do our best to assist.
There's no doubt she'll say yes when she sees this show-stopping 4 Ct Marquise Diamond Engagement Ring!
"This is my second order with Elegant Labs and they are absolutely awesome! Highest quality materials and great value." - Real customer review
Our company is hyper-focused on quality. Each diamond is hand selected for superior color, cut & clarity. We ensure every diamond and every gold setting is in perfect shape before we ship.
*All orders come with a certified IGI/GIA certificate of authenticity and a FREE battery-lit ring box similar to the ones photographed.*
*The diamond photographed is a 2 CT. Yours will be significantly larger. Message us for details!*
The Diamond 💎:
Diamond: Lab Grown
Diamond Weight: 4 Ct
Shape: Marquise
Color: DEF (Colorless)
Clarity: VVS-VS (Eye-Clean)
Cut: Ideal/Excellent
Symmetry: Ideal/Excellent
Certificate: GIA/IGI
The Setting 💍:
4 Prong 14K Solid Gold in your choice of:
White Gold
Yellow Gold
Rose Gold
If you want 6 prongs, or anything else, send us a message!
Free quality battery-lit ring box included!
Comes with certified IGI/GIA certificate of authenticity.
Free insured express shipping.
For anything CUSTOM, send us a message!
*We proudly donate 10% of proceeds to charity*
Follow us on Instagram @ElegantJewelsNYC
THANK YOU!
Free shipping on orders over $100. Standard delivery takes 3-5 business days. Express shipping available at checkout.
30-day return policy. Items must be unworn and in original packaging. Contact us to initiate a return.